CSpro provides primary market brokerage and distribution of Security Tokens ("ST") to Professional Investors ("PI"). CSpro's vision is to create new and alternate ways for companies to raise capital through Security Token Offerings ("STO"), as well provide new means for PI to invest in alternative investment through tokenized form of Real World Assets ("RWA").
As a UI/UX Designer, I am dedicated to creating intuitive and engaging user experiences that seamlessly blend functionality with aesthetics. My role involves conducting user research to understand needs and behaviors, developing wireframes and prototypes, and collaborating closely with developers and stakeholders to bring designs to life. I focus on crafting user-centered designs that enhance usability and accessibility, ensuring that every interaction is smooth and satisfying. With a keen eye for detail and a passion for innovation, I strive to elevate the user journey, making digital products not only visually appealing but also highly effective.
Challenges |
Solutions |
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Challenge: User Frustration from Forgotten Passwords Users struggle to log in due to forgotten passwords, creating frustration and hindering access to their accounts. |
Enhanced Login Form with "Forgot Password?" Feature Create a login form that includes a "Forgot Password?" feature, allowing users to easily retrieve and reset their passwords. |
Overwhelmed by Excessive Fields in Account Registration Users feel overwhelmed by the numerous text fields required for account registration, making the process seem daunting. |
Streamlined Multi-Step Registration Simplify the registration by using a multi-step form with a status bar indicator, making the process more intuitive and clear. |
KYC Notification Confusion Users struggle to comprehend the notifications from the Know Your Customer (KYC) process. |
Color-Coded KYC Notifications Intuitive KYC Notifications with Color-Coded Design |
Navigation Overload in Investor Portal Users struggle to navigate the investor portal due to an overwhelming main navigation menu, resulting in confusion and a frustrating experience. |
Streamlined Navigation with Visual Icons Implement a simplified main navigation menu in the sidebar, incorporating intuitive icons to enhance visual guidance. Additionally, design all pages with a user-friendly approach to ensure a seamless and hassle-free experience for users. |
Language Accessibility Issues in Investor Portal Users are experiencing difficulties using the investor portal web application due to the unavailability of their preferred foreign language, hindering accessibility and overall user experience. |
Language Selector for Enhanced User Experience Implement a language dropdown switcher, allowing users to easily select their preferred language for a seamless and personalized experience. |
Confusion in Bank Account Management Settings Users experience confusion when adding and updating their bank account information on the settings page. |
Clear Sections for Bank Account Settings Organize the bank account settings into two distinct sections: Bank Information & Account Holder Information. |
Create a login form that includes a "Forgot Password?" feature, allowing users to easily retrieve and reset their passwords.
Simplify the registration by using a multi-step form with a status bar indicator, making the process more intuitive and clear.
Implement a simplified main navigation menu in the sidebar, incorporating intuitive icons to enhance visual guidance. Additionally, design all pages with a user-friendly approach to ensure a seamless and hassle-free experience for users.
Implement a language dropdown switcher, allowing users to easily select their preferred language for a seamless and personalized experience.